Ben is distressed as he faces trouble at work in the shape of his new assistant, who cannot stand the sight of blood. His troubles do not get any easier when he arrives home and must face the trauma of his neighbour's DIY antics. Meanwhile, Janey's preparations for her driving test end with an unforgettable lesson with her dad.
Susan has taken to asking an increasingly disturbed Michael for advice on make-up and clothes now that Janey has left for university. The arrival of Ben's cousin's daughter in the Harper household could provide a solution - but Ben is reluctant to give up the peace and quiet he has spent his entire married life longing for.
Susan's feathers are ruffled when Nick lands the plum part of Jesus in an amateur theatrical production, leaving Susan to play the rather less demanding part of Shepherd Number Two. Ben, meanwhile, has an extremely painful toothache to contend with, and is wary of entrusting his dental needs to any other dentist.
Christmas in the Harper household means something special to everyone. For Susan it's the ultimate control opportunity; for Ben, the ultimate nightmare. Nick is having a typically unusual Christmas, Michael's girlfriend is getting much too serious, and Janey comes home with something unexpected which nobody actually wants.
Ben is overjoyed when Mark, Kenzo's wealthy, successful father reappears and encourages him to propose to Janey. Susan, on the other hand, believes that Craig's feelings for her daughter are sincere and gives him her blessing. Roger, due to a misunderstanding, also believes that he is in with a chance.
With Ben away on a volunteer dental programme in Colombia, Susan is persuaded by Janey to go on the Facebook social network, which leads to her meeting up again with charming ex-boyfriend Paul Tremaine. He turns out to be a large scale drug dealer and Susan is forced to help the police trap him to avoid being charged herself.
Ben is approached by a man who remembers his father as a great darts player and asks him to join the local pub team. Ben discovers that he is not quite the darts player his father was and they replace him. When Roger asks him to join his team he is happy to sign up - and uses all means necessary to secure their victory.