Tsukasa lernt Yasutaka Hanada kennen und erzählt ihm, wie er den Job bekommen hat. Als Isla und Tsukasa einen weiteren Kunden besuchen, um einen Giftia abzuholen, benimmt sich Isla sehr seltsam und verärgert den Kunden. Tsukasa versucht, sie daraufhin in Schutz zu nehmen. Unterdessen erkundigt sich Michiru bei Kazuki über Islas Zustand.
Tsukasa meets Yasutaka Hanada, a spotter and a ten-year veteran at Terminal Service No. 1, whose aloof behavior surprises him. When Yasutaka asks him about how he got the job, Tsukasa reveals that his father is a friend of one of the higher-ups in the company, who decided to help him after he failed his entrance exams. Later on, after scolding Tsukasa for failing to retrieve a Giftia with Isla, Michiru vents her anger to Zack and Yasutaka before being asked by Kazuki about Isla's condition. Kazuki later takes Tsukasa out for a drink and asks him about his work compatibility with Isla, but deduces the communication problems between the two of them before even getting a response. She then apologizes for partnering Tsukasa with Isla and then expresses her frustration at ripping memories apart as part of her job. Tsukasa is then sent to the Unit Testing Room, where he meets Eru Miru and Mikijiro Tetsuguro, who are measuring Isla's physical skills. He then asks Isla about the physical training, and she tells him of her belief that she is holding him back because of all the time she spent off the field. Because of this, Tsukasa decides to do the negotiating with Giftia owners instead of Isla, in spite of the fact that it isn't what a spotter does. The next day, he begins putting together his own manual about owner negotiations and is assisted by Michiru and Zack. Once he is finished, he comes across Yasutaka, who learns about Isla's visits to the Unit Testing Room and remarks the pointless nature of those visits. When Tsukasa asks him about it, Yasutaka replies that Isla's physical capabilities are on a consistent decline that cannot be fixed, a characteristic of Giftia. Later on, Tsukasa and Isla successfully retrieve the Giftia they were previously assigned to, while Kazuki and Yasutaka talk about Isla's lifespan, which is set to expire in less than 2,000 hours, giving her less than three months to live.
Tsukasa poursuit ses missions de récupération avec Isla et cherche à découvrir pourquoi elle semble si peu expérimentée sur le terrain…
パートナーのギフティア・アイラとともにターミナルサービスの仕事に取り組むツカサ。
しかし、アイラのミスで仕事は失敗続き。ツカサは1つ年下の教育係・ミチルに怒られてばかりだった。
その様子に気づいたアイラの元・パートナーで上司のカヅキはツカサを連れ出し、アイラとの関係を気遣う。アイラのことを理解したいと思うツカサ。
会社に戻ったツカサはアイラが一人トレーニングしていることを知り…。
司和搭档的Giftia·艾拉一起开始在终端服务工作。但，由于艾拉的失误，工作总是失败。司也总是因此惹怒比他小一岁的教育主管·满。对这种状况感到在意的艾拉的前任搭档及上司香月将司带了出去，对于他和艾拉的关系表示出担忧。而司也想要尽量理解艾拉。回到公司的司，得知了艾拉正一个人做着训练……。
La squadra di Tsukasa e Isla sembra non partire con il piede giusto. Anche nelle missioni più semplici, falliscono. Di chi è la causa?
Isla está teniendo bastantes problemas en sue vuelta al trabajo de campo con Tsukasa. Debido a ello, toma la firme determinación de entrenar duramente para volver a habituarse a la actividad y reducir la cantidad de errores que está cometiendo.
