We follow store manager Dior preparing for the move to a new 15-million-pound shop, the creation of a new Percy Pig product that the marketing team are hoping will rescue the little-known beauty department, and the daring and bold new women's autumn clothing range launched after years of fighting bad reviews and poor sales.
The episode highlights M&S’s substantial investment of nearly half a billion pounds in 2023, focused on new store ventures. The largest of these new stores is situated in the Lakeside Shopping Centre, but there’s a race against time to get it ready for the holiday season, particularly for Christmas shoppers. The episode also follows the journey of product developer Abbie, who is working to bring a new and innovative twist to traditional classic biscuits. Her efforts to revolutionize the biscuit market by introducing new variations are explored.
With exclusive access to Marks and Spencer headquarters, stores and staff in the build-up to Christmas, the iconic retailer is preparing to launch hundreds of new products in a bid to stand out from rivals that include an authentic premium panettone and a festive makeover for Colin the Caterpillar.
Cameras are invited inside every corner of high street giant M&S during their busiest time of year. In Bristol, staff prepare to open a brand new store and there's a behind-the-scenes look at the creation of this year's experimental Christmas sandwich and the world's first snowing chocolate box.
A behind-the-scenes look at M&S Food as they develop a delicious, innovative health range to keep up with the trends of the new year.
A behind the scenes look inside the supermarket at Christmas. Following colleagues and suppliers at every level, as the crucial festive countdown begins.
