The episode highlights M&S’s substantial investment of nearly half a billion pounds in 2023, focused on new store ventures. The largest of these new stores is situated in the Lakeside Shopping Centre, but there’s a race against time to get it ready for the holiday season, particularly for Christmas shoppers. The episode also follows the journey of product developer Abbie, who is working to bring a new and innovative twist to traditional classic biscuits. Her efforts to revolutionize the biscuit market by introducing new variations are explored.