Sally embarks on home tutoring Sophie and sets her a spelling lesson. Sophie slacks all day, so Sally drags her to the factory to keep an eye on her. Rosie continues to moon over Nathan. Gail tells Audrey that she'll be strictly colleagues with Phil from now on. Norris sets off for his interview, repeating a mantra of positivity. Shelley's task for the day is to take Charlie his sandwiches. Claire has impressed a punter, Mal Quillan, with her promptitude and he wants to set up a contract with Street Cars for his chain of pubs. Steve insists on meeting Mr Quillan himself and sends Lloyd off on a job. Fiz and Maria squabble over the chores to be done at the kennels. Maria is amazed when a couple of unruly dogs immediately obey Molly's command.