Steve tries to support Karen but she keeps pushing him away, insisting she is fine. Jack is nervous about agreeing to dress up as a woman for the bowls competition and worried that Vera will find out. Frankie talks to Sunita and Dev about their engagement. Steve tries to convince Karen that she should go and see her mum, but she is having none of it. Ciaran is shocked when Charlie gives him the new quote for work on the restaurant - it's another £20,000. Steve tells Liz about Karen's past. Fiz puts the finishing touches to Jack's make-up. Hayley, Sonia and Fiz are trying to teach Jack to walk like a woman. They decide his name should be "Ida Fagg".