In the world of water there is never a dull day, from broken sewers contaminating water supplies in hundreds of homes, to raw sewage polluting a river. This episode sees the men and women of United Utilities keep calm and carry on in the face of potential disaster. On the front line, the company's only all-female waste water A-team Vic and Babs are happy to unblock customers' drains and see off sewage in Liverpool - even in the face of some customers who feel drains are no place for the fairer sex. A stomach-churning blockage in Oldham sees apprentice manager Faz just about managing to keep it down. Unhappy customers voice their concerns about a new six-mile water pipeline near Blackburn, and the disconnection team come face to face with some tricky customers as they try to recover an eye-watering £64,000 in unpaid bills.