Episode 2

Steph McGovern, Matt Allwright and Nikki Fox investigate more big names and rogue traders letting customers down, exposing serious failings in the high street stores giving out wrong information about products, when the truth could leave customers devastated. The team also unveils a nationwide network of testers who look into whether the claims of the country's best-known broadband suppliers stack up. The extraordinary way a social media giant responds to users who have been hacked is revealed, and the lies of another rogue trader are caught on camera.