In the city that never sleeps, the documentary discovers a homelessness epidemic in New York's shelter system, made worse by the Covid crisis. Reporter Krishnan Guru-Murthy witnesses the harsh reality of addiction, fear, violence and intimidation in a system meant to be helping the city's most vulnerable men, women and children. With one epidemic feeding another, there is now more homelessness in New York than at any time since the Great Depression, and it's disproportionately affecting black and brown people.