The hunt is on for a new mascot. A popular, photogenic animal to publicise the zoo. Jurgen the gorilla obviously thinks it should be him, but the series narrator wants to meet all the residents, before deciding who the prestigious 'Face of the Zoo' will be. With senior head keeper, Matt away at dancercise classes, Jurgen steps in as a 'knowledgeable guide' to introduce each of the animals - giving his less than accurate opinions along the way.