Fifty-eight-year-old Pauline is a huge fan of Christmas and boasts a vast collection of inaccessible Christmas decorations; hundreds of tins of out-of-date food, with several freezers filled with the same; and seven Christmas trees buried somewhere among the clutter. But this year Pauline is determined to celebrate Christmas in her house with her grandchildren for the very first time. Helping Pauline in her ambition is psychotherapist Stelios Kiosses, together with straight talking de-clutterers Zoe Steel and Allyson Pritchard, Stelios helps Pauline tackle her hoards and reclaim her home. The Christmas special also features antiques dealer Greg, whose growing collection of 'repair' projects has taken over his girlfriend Judith's house.