In Lancashire, hospital administrator Margaret is a devoted mother and grandmother. But, behind closed doors, she's living in chaos, with her house overflowing with clutter. Margaret's hoarding is damaging her health. Unable to throw anything away, her kitchen is packed with out-of-date food which she eats on a regular basis. Can psychotherapist Stelios Kiosses help? Professional de-clutterers Zoe and Allyson meet 39-year-old 'Disney Claire' from Essex, who has spent tens of thousands of pounds gathering together nearly 30,000 Disney figures that occupy every corner of her home.