The experts help people who are struggling to cope with embarrassing conditions. Lucy Jones recommends daily probiotic drinks and cranberries for 31-year-old Rachel, who has an extreme form of cystitis, and Gio Miletto suggests a low sugar diet for Gozen, a 25-year-old lawyer with a chronic skin disease. Terri, 73, seeks the team's advice for his erectile dysfunction, and Pixie McKenna investigates claims that a chemical found in chilli peppers can increase metabolic rate and aid weight loss.