It's Christmas time and Gordon has decided, rather than to keep the centre open in the weeks surrounding Christmas, to take the staff on a survival course in Wales. Closing the centre for Christmas angers the usual 'Father Christmas' character, who is told he is out of a job this year. Meanwhile, Colin decides to give out Christmas cards early. Due to a mix-up involving the recycled paper the cards are made of, Helen assumes that Gordon is having an affair with Carole the receptionist. To prevent Gordon from getting close to Carole, Helen decides to join the staff on the survival course. During a constantly interrupted survival briefing, a rock is thrown through the window with the note 'You're going to die' tied to it. Gordon assumes this is all part of the course and continues as normal, but the rest of the group remain shaken and scared. When a survival exercise involving camping in the mountains begins, the group are faced with many life-threatening hazards, all the while Gordon calm with the thought that it is all part of the course.