Holly Willoughby and friends reward more ordinary people with exceptional real life stories. Jessie J gives a deserving young fan a hair-raising surprise before giving an exclusive performance in the studio. Dave Berry delivers a special thank you to a primary school caretaker, Gok Wan gives an inspirational mother who lost her sight a day she will never forget, and Holly reunites an extraordinary fundraiser with the friend she has not seen for almost 30 years.