In this clip from season 2 episode 2 of Undercover Underage (a true crime docuseries on HBO Max), Isabel, who plays 12-year-old decoy Abby, opens up about what a shocking experience it is to be undercover. Her video call with a predator the SOSA team has named "The Handyman" emphasizes just how insidious predator grooming can be and how deeply it can affect our undercover team. Even law enforcement officers who have worked in internet crimes against children for decades feel the toll of witnessing horrible acts against kids, so taking a moment to express sorrow about a very scary situation is normal — even if it is difficult.