Angela Rippon, Gloria Hunniford and Julia Somerville return with another look at viewers' travel woes, focusing on the frustrations of complaining. Among the stories are the passengers who found themselves sitting on the floor of a plane all the way home, and why hundreds of people are sending in bailiffs to get money they are owed by big-name airlines. Plus the swarm of wasps that drove a family out of their holiday home, and Simon Calder celebrates the resurgence of coach travel