Granville tells Arkwright that he's been told that Nurse Gladys Emmanuel's car has been seen parked outside another man's house every night. Arkwright is consumed by jealousy and worries about it all day. That evening, Arkwright decides to tackle Nurse Gladys about her nocturnal visits. He pretends to have hurt his arm and goes to visit her. She sees through his ruse and gives him something unpleasant to drink. He finally tells her what he's really come about. She explains that she's been visiting her sister and there's nowhere to park her car outside her sister's house. Granville takes a fancy to a young lady petrol pump attendant. He bemoans the fact that he has to use a shop bike when he'd rather have a van to drive. He's also depressed about the fact that working all hours in the shop doesn't leave him any time for a social life.
Nurse Gladys Emmanuel, having seen Granville struggling with the washing, tells Arkwright that he must buy a new washing machine. Arkwright has to come up with a plan so that she thinks he has done as she requests. He gets Neville to drop off a new machine, sneak round the back of the shop and take it away again, leaving behind a second-hand machine instead!
Arkwright is on the alert after Nurse Gladys Emmanuel and Granville tell him that a man from the ""Good Shop Guide"" is visiting shops in the area. It is only a ruse by Granville and Nurse Gladys to teach Arkwright a lesson in good manners. Nurse Gladys dresses up as a man and is on the receiving end of some very polite behaviour from Arkwright.
Documentary looking at the enduring appeal of the classic comedy series Open All Hours and following the cast and crew as they return to film a new Christmas special at Arkwright's original shop in Doncaster. The film includes interviews with cast and crew including Sir David Jason, Lynda Baron and writer Roy Clarke, and captures the excitement in Doncaster and Manchester as Open All Hours returns to town.