Dorrie, the self-proclaimed "conserge" of Number 96, continues her relentless interference into the lives of the building's tenants. Bruce's flatmate, Don Finlayson admits that he sabotaged their latest party in order to pacify Dorrie. Flat 8's Lucy Sutcliffe begins her job at the new laundrette, but her day is cut short by electrical problems. Meanwhile, in Flat 7, Vera Collins is being plagued by phantom phone calls.