Janice introduces "the person who will introduce the person who will introduce the next speaker," P. Fenton Cosgrove, who brings on Sam the Eagle, who (reluctantly) presents Kermit. "It is demeaning for the American Eagle to introduce a frog," Sam complains. Note: Kermit and Sam are played by Henson and Oz. Cosgrove, who would soon become Waldorf, is played by Jerry Nelson. Janice is performed by Fran Brill.
Before the Muppets begin their meeting, Janice reads a series of announcements. Gonzo rushes in and out with updates on the status of a white Eldorado with Delaware plates, with the final straw being the car catching on fire and being towed away. Kermit announces a meeting for all the company frogs at 9:30 in the Boom Boom Room. When told he's the only frog in the company, he asks Sam to join him, and even offers to "get you some flippers and spray you green." Cosgrove falls asleep. Finally, the meeting starts, and Cosgrove is asked to show his papers, which he left in his white Elderado with Delaware plates.
Against a series of projected backdrops, Leo gives a motivational speech which starts out calmly and gets progressively louder and wilder. The puppeteer manipulating Leo's hands steals the scene, grasping his clothes and the podium. "For the sake of free enterprise," Leo gasps, "For the sake of the company -- for the sake of the family -- for the sake of the children -- for motherhood -- for apple pie -- for puppy dogs and kitty cats -- for everything that is near and dear to us -- I ask you to remember just one word... and that word is SELL! I want you to get out there and sell, sell, SELL! I want you to sell your socks off!" Note: During the montage of images projected behind Leo, two shots of Henson and his wife and kids are seen when Leo invokes "family" and "children". Whistler's Mother also makes an appearance.
Grump is startled to hear his speech being underscored by Leo on the drums, who suggests Grump add some pep to his speech.
As an announcer reads the rules, salesman Leo knocks on a door to find an unruly Quongo the Wild Mountain Gorilla answering.
Leo brings Grump a skateboard -- an efficiency expert's dream. Grump ends up knocking over everything in the room and falling out the window.
Like "Sell, Sell, Sell", this is another motivational speech, this time given by Grump, who gets carried away -- literally.
Leo is happy to have a meal break, but Grump verbally assaults the food: "The meat looks condemned, the mashed potatoes are like sponges, I've never seen a gray salad before, the spaghetti's all gummy and this roll is like a hockey puck!" In retaliation, the food physically assaults Grump.
Leo asks Grump to give him a signal if his speech gets boring -- so Grump uses a loud obnoxious horn. Leo's speech is on specifics of inventory, and he gets totally drowned out. The voice of Jon Stone introduces Leo before his speech.
As Leo gives a speech on the state of accounting, Grump desperately needs to relieve himself. Unfortunately, everything Leo says reminds Grump of bodily functions.
Leo uses Grump as a visual aid on the ideal sales rep. Using a magic wand, Leo equips him with several supplies. Claiming he needs extra strength to carry it all, Grump is transformed into a gorilla and the Superman-esque "Super Salesman".
Grump, looking for the number of the pizza place, interrupts Leo's talk on the necessity of computers. Leo suggests Grump use the computerized directory. After finding that a process meant to simplify things actually makes things too complicated, Grump goes for a different pizza interface -- in Leo's face, that is.
Leo tries to give a speech on humanity, but Grump, the new Executive in Charge of Red Tape, interrupts with a form to fill out for everything Leo mentions.
Grump asks Leo what the meeting they're about to attend is all about. Leo, obviously unsure himself, tries to sound like he knows all about it. The pair's uncertainty develops into job anxiety, typifying the insecurity of the corporate workplace.
Leo presents his B.I.G. (Business Improvement Guarantee) Plan for future planning, chock-full of acronyms. Grump is run down trying to keep up with the slides.
Leo and Grump are stuck in a long meeting on increasing productivity. Unfortunately, one of the supervisor's ways to accomplish this is to eliminate breaks. "Eating, drinking, going to the bathroom -- they're just basic human needs!" he complains. "Grow up!"
This is a variation on the motivational speech format. Instead of being in front of a projected screen, Leo gives a speech to "some of the best heads in the business" -- the Balloon Audience, Muppets with balloon heads. Most end up soaring into the sky, but some "burst with enthusiasm."
In an effort to increase efficiency, Finneman brings in Kent to streamline the division in thirty seconds.
Personnel and Benefits gurus Leo and Grump demonstrate the company's new six volume benefits plan from Double Cross and No Shield, which is "second to some and third to none."
Leo and Grump give a presentation on the perfect employee. Starting with the "raw materials" -- a faceless Whatnot -- the two add features to their model, none of which please their supervisor until the Whatnot is made to look just like him.
Once again, Leo and Grump are captive attendees at a long meeting, this one by Smilin' Ed on the 67 Commandments of selling. To demonstrate the power of persuasion, he attempts to sell Leo an item of little value -- a cup of coffee. Needless to say, Smilin' Ed doesn't have to try too hard.
In a Twilight Zone takeoff, Grump learns how dangerous the office can be -- with perils like paper cuts, spilt coffee and letter openers.
When no one listens to Leo's presentation, he gets out his BMV -- Business Music Video, a hip-hop video loaded with slick computer graphics and kick drum cliches.
In a remake of a 1960s IBM meeting film, Grump complains about the meeting: "The presentations are stupid, the speakers are boring, the chairs are uncomfortable and I hate the little films they show." Leo blows him up.
Leo gives a boring speech, interrupted by the Luncheon Counter Monster, who threatens to destroy his podium and eat Leo.
In a remake of a 1967 IBM meeting film, Luncheon Counter Monster returns to attack a talking coffee machine.
"It was the best of times, it was the worst of times." It's the tale of two salesmen, Mr. Right (Leo) and Mr. Wrong (Grump), as they demonstrate how to make a sale -- and how not to.
Leo and Grump negotiate about whether they want to demonstrate negotiation.
After legal expert Bob demonstrates how to safely communicate, Leo tries to announce a coffee break with Bob's extreme counsel.
