Ivy is the Scarlet's strict and savvy housekeeper. She runs a tight ship and, being on the front line of domestic duties, is the first to realise that the family's finances might be in peril. Something of a confidante and mother figure to Eliza, since her own mother died, she takes up a greater parental role with the passing of Henry Scarlet, although getting the impulsive Eliza to heed her advice often proves difficult.