Cerrie Burnell, who was born with one arm which ends near the elbow, looks at how the NHS has served disabled people across its history. Cerrie meets different people, from Louise, a thalidomide survivor to Paolo, a recent double amputee because of illness, to get their perspective. She also returns to the Queen Mary's Hospital, Roehampton, where, as a little girl, she was brought to get fitted with a prosthetic arm. Cerrie freely admits it was a traumatic experience as she never wanted one in the first place. Now she goes back to find out if the attitude to disabled people - and disabled children in particular - has changed in the years since.