... and it takes more than bricks and mortar, planning, and bathrooms to make it so. Our cities are bursting at the seams. The new towns seem to sprout in our countryside overnight. Our noisy familiar slums are being levelled by the bulldozer, the families rehoused in towns designed by planners to provide everything we need. But do they? What happens when families from London's Shepherd's Bush. Manchester's Moss Side, or Liverpool's Scotland Road move in to their new houses? What goes wrong? Why is there so much discontent? And what ought to be done?