Life coach Iyanla Vanzant travels to San Antonio to help two sisters, Barbara and Geneva one raised uptown by loving, affluent parents, the other raised downtown in the housing projects who are in total breakdown. Barbara, a 58-year-old businesswoman, wants to rebuild the relationship with the sister she says was sleeping with her boyfriend for years, eventually having two children with him. For Barbara, her sister's actions were unforgivable, but Iyanla understands there are always two sides to every story. Meeting at a rental home (neutral ground) outside of San Antonio, Iyanla brings the two sisters together with the hope of helping both women see each other from new and different perspectives.
Later, Iyanla sits down with Geneva's daughter Antoinette (whose father was Barbara's boyfriend) and discovers that Antoinette is repeating the negative cycle of her mother, including getting pregnant at a young age.