Bill Genovese investigates the 1964 murder of his sister Kitty, who was stabbed to death in Queens while 38 bystanders did nothing—at least, that's how the story was reported by the New York Times. Those "facts" led to the development of "the bystander effect" within psychology; influenced politicians to pass "Good Samaritan" laws; and spurred Bill to volunteer for Vietnam, where he lost his legs. But those "facts" weren't accurate, as Genovese discovers through the course of the documentary.