Angela discovers who looks out for terrified teenagers in Majorca when they are miles from mum. She also drops into the police station, where she meets more Brits in trouble. Helen hears from a family who were turned into a human fireball in Turkey. With their confidence in tatters, can Helen help them return to the resort to enjoy some family fun, or have their bridges been burnt forever? And Joe travels to Miami, where a hotel of horrors goes under the spotlight. In the glamorous and trendy South Beach, armed with hotel inspectors, Joe finds out first-hand if the hotel really is the best value in the area.