Warm, empathetic and unnervingly intelligent, Lucky is the sort of woman who could easily have you divulging your life story in a matter of minutes. And it’s just as well,as getting people to open up is her life’s work. She’s both an avid listener and a vivacious talker – the sort of person who makes you feel instantly at ease. With an infectious smile and a mischievous sense of humour, it’s hard not to succumb to her charms.