Kirk is called to a busy shopping centre when a lady suffering from diabetes collapses, dangerously close to lapsing into a diabetic coma. The next call is for Norm, there has been a stabbing in a suburban house. Audie and Ben attend another man with emphysema, who is struggling to breathe. A young driver on a rainy night has hit a pedestrian. After immediately assessing the status of the pedestrian, Audie and Ben must console the distressed driver.