Norm in his Rapid Response vehicle is on his way to a country property where two men have fallen from a roof into an empty water tank. He must assess the damage quickly and call in the helicopter service to airlift the victims to hospital. Audie and James tend to a long-term smoker with breathing difficulties and anxiety. Paul and his partner tend to a young mum who is pregnant and bleeding; while keeping her young son amused during the trip to hospital. A young female is knocked off her motorbike on a highway. Lindsay and Leanne are first on the scene and suspect spinal injuries.