I spend a fair amount of time talking about how social determinants of health come into play, with respect to health care outcomes. I also talk a lot about things that don't work, and therefore constitute waste in that they don't affect outcomes positively, and cost money. But there are some aspects of health care (many, in fact) that do matter, and when research points that out, it's worth highlighting. This is Healthcare Triage News. This episode was adapted from a post Aaroon wrote for AcademyHealth. Links to sources can be found there: http://blog.academyhealth.org/experience-matters-when-it-comes-to-outcomes-and-safety/ John Green -- Executive Producer Stan Muller -- Director, Producer Aaron Carroll -- Writer Mark Olsen -- Graphics http://www.twitter.com/aaronecarroll http://www.twitter.com/crashcoursestan http://www.twitter.com/johngreen http://www.twitter.com/olsenvideo And the housekeeping: 1) You can support Healthcare Triage on Patreon: http://vid.io/xqXr Every little bit helps make the show better! 2) Check out our Facebook page: http://goo.gl/LnOq5z 3) We still have merchandise available at http://www.hctmerch.com