John and Katrina Elvin live with their three children in a house in Newcastle that they claim is haunted. They regularly claim that they see the solid figure of a man standing in their bedrooms and on the landing. Son Jonathan says there is a man watching him while he's on his computer. When he spotted the mysterious figure younger son Nathan was frozen to the spot. Mia says that she identifies a spirit who's trying to get in contact with John Elvin.