Using his covert alias and high-tech surveillance equipment, Gordon gains intel on the community staple, Callahan's Seafood Bar and Grill, which has rapidly declined since the owner died and left the restaurant to his three daughters. Callahan's used to be the center of their familial bond, but the eldest daughter's substandard leadership skills and the kitchen staff's lack of respect for management and overall indifference has left the restaurant and the sister's relationship in turmoil. Phase one of Gordon's assignment: compel the sister co-owners and staff to take accountability.