The NHS Hillcroft Medical Centre has a vacancy for a practise manager. The receptionist Beryl Oldham (played by Brigit Forsyth) is the favourite for the job, but then pompous ex-Army officer Maurice Ribley (Patrick Barlow) arrives and he is given the job. Also starring Peter Jones as Dr. Roger Capstick, Ashley Jensen as Amanda Cookson, Simon Slater as Dr. Duncan Pettifer and Sarah Lam as Dr. Anna Chen.
| Name | Type | Role | |
|---|---|---|---|
| Jim Hitchmough | Writer | ||
| Simon Slater | Guest Star | ||
| Derek Hutchinson | Guest Star | ||
| Ashley Jensen | Guest Star | ||
| Fraser Downie | Guest Star | ||
| Samantha Ritchie | Guest Star | ||
| Terence Maynard | Guest Star | ||
| Brigit Forsyth | Guest Star | ||
| David Carey | Guest Star | ||
| Patrick Barlow | Guest Star | ||
| Peter Jones | Guest Star | ||
| Charlie Hanson | Director |