This film documents life at Bickleigh, England's oldest inhabited castle - witness to a thousand years of bloody wars, revolting peasants and blue-blooded aristocrats. Today, owners Sarah and Robbie Hay run the Devonshire castle as a top wedding and events venue. But in an age where the customer is always right and the staff working downstairs are no longer willing to be lorded over by those upstairs, can they hold it together for the all-important summer season? Key members of their team include Sarah's cousin John, who runs the B&B and is Bickleigh's unofficial online reviews handler, and groundskeeper, barman and all-round handyman Richard, who lives on site. With so much at stake for Sarah and Robbie, and endless jobs to do, things don't always run smoothly between the owners and Richard, who freely admits he is not a 'yes man'.