Stewart and Vic attend the property of a man who has defaulted on a payment plan, but the debtor's father becomes aggressive when the agents threaten to remove goods. Paul and Steve attempt to reclaim £45,000 owed by a man to his ex-wife, but discover that he has signed his current business over to his sister to prevent any assets being seized. Stewart and Iain call on a retiring optician to recover £4,500 owed to a supplier, but the debtor becomes abusive and claims he cannot make any form of payment. Steve and Ben attend the eviction of a young mother and child, and Steve is shocked when he discovers some of the worst living conditions he has ever seen.