Betty from Chesterfield arrives at the hospital struggling to walk after taking a bad fall on her hotel stairs, but Neville, her partner of 50 years, thinks it's a great opportunity to hire a two-person mobility scooter. At his dental practice, Khaddi Abba treats a 74-year-old man with a painful swelling under his right eye that he thinks has been caused by a badly infected tooth, while at Centro Medico Dr Torres tends to a five-year-old boy from Hastings in East Sussex, who has been complaining about a pain in his right ear.