Alex discovers she's not the only ghost haunting Honolulu Heights as she discovers Oliver (Ben Greaves-Neal)a witty, sophisticated but largely racist and offensive ghost called hiding a terrible secret. Meanwhile, Tom and Hal go head-to-head in the hotel's Employee of the Month competition, much to the delight of Captain Hatch, who feeds on werewolf/vampire conflict. In the supernatural archive, Mr. Rook is hatching a devious scheme to save his department, one that involves newly made vampire Crumb. And everything is put to the test, when an unexpected visit from the legendary "Men with Sticks and Rope" show up at Honolulu Heights to trap Alex. But Oliver also plays a part in the scheme and will he pull through and save Alex?