When she hears that human remains have been found near Reading, Beck fears that a teenager on the agency's books is dead.
A woman who has been held prisoner by her brutal husband is set free by his death. She asks Beck to track down her wartime love.
Beck is asked to find a recently widowed pharmacist.
Beck's personal and professional pride is hit hard after she finds Karen Quinn, a young woman in her mid-twenties suffering from depression. Beck reunites her with her husband and baby, only for her to go missing again a few hours later. Beck also takes the case of a missing bridegroom when members of his stag party turn up offering £700 to locate him.
Mick introduces Beck to Martin, a middle-aged man who has been found wandering the streets with complete memory loss. Beck does not have an easy task in finding out Martin's true identity, but she later discovers him to be Andy Dwyer, an accountant with a daughter who is in a coma after a road accident. Moreover, the young girl's trust fund has disappeared.
Beck continues to help Andy Dwyer. But is his amnesia genuine? Who took the money from his daughter's trust fund? And is Joan Jacobs' new lodger all that he claims to be? Meanwhile, Beck also has to deal with problems at her office and with her employees.