Jim takes advantage of his authority and begins to regret it when Shell bullies Rachel. A new religious inmate, Crystal Gordon, arrives and she ruffles feathers. Zandra is heartbroken when she is dumped by her fianceé while she is organising her wedding.
| Name | Type | Role | |
|---|---|---|---|
| Phil Ford | Writer | ||
| Joanne Froggatt | Guest Star | ||
| Laurence Moody | Director |