We meet the two main characters: Lionel and Jean. In the pilot episode, Lionel is in a hotel cafe giving a waitress a hard time. He is scathingly sarcastic. Jean is, similarly, seen being brittle and unbending. Lionel is working on his book ”My Life in Kenya” about his life in Kenya. (This joke comes up in numerous episodes.) He requires a secretary to help with the revisions. That's where Jean's secretary service ""...Type for You"" comes in. Judith, Jean's daughter, meets Lionel at his hotel to apologize for the terrible secretary. Lionel asks Judith out. When he arrives to pick her up he is introduced to Jean. After about two seconds Jean and Lionel both independently figure out who they each suspect the other person to be: a lover last seen in 1953.
Jean and Lionel look no closer to renewing their relationship when Lionel checks out of his hotel without telling Jean. However, Lionel's publisher, Alistair, convinces him to go to a party tonight to meet some 'faces', people who can help in the sale of his book. He checks back in, and, after a walk in the park, Lionel asks Jean to go to the party with him.
Judith persuades Jean to surprise Lionel by going along to his lecture in Nowrich. However, it is Jean who gets the surprise when she finds that Lionel already has a lady friend to stay with. While Lionel attempts to deal with the embarrasing position he is in, as well as his new found reputation as an elephant killer (thanks to Alistair's hyped-up blurb), Jean faces the romantic advances of Alistair.
Alistair comes back from the states with news that a television company wants to turn Lionel's book into a miniseries. While trying to make copies at Jean's agency Lionel accidently shreds his summary that he wrote for the tv people. Despite this they decide to go ahead with the idea for the miniseries. So Jean and Lionel are off to Los Angeles.
While spending an evening at home everyone is startled by noises coming from the empty house next door. Jean calls the police but, its just the ex owner getting some boxes he had left. The young police officer who shows up to investigate takes a liking to Sandy and asks her out. Jean gets news that Penny and Stephen are looking to buy the house next door. Alistair has a plan to buy the house so they don't have to deal with Penny and Stephen as neighbors.
Judy and Alistair are no longer seeing each other neither are Sandy and Harry. So Jean decides to cheer them up. Alistair comes around to see Lionel but, Jean thinks he's there to see Judy. Jean worries that Judy will think that she was meddling so she tells Judy that Alistair was there discussing a personal problem that Lionel has. Thinking that it involves Jean, Judy plans a romantic weekend away for Lionel and Jean.
Lionel trys to convince Jean that a dog has been following him. Judy and Sandy come home with the very dog that was following him. The women want to keep the dog but, Lionel wants to take him to the shelter so they can find his owner. The owner contacts the police and Harry brings him around to get the dog. Since Judy won't go with him to a party, Alistair invites Sandy and she excepts. Meanwhile Harry asks Judy to go to the movies with him and she excepts.
Lionel is still worried about his money future and Alistair suggests he sell the country house. Lionel and Jean decide that they should sell the house but, who is going to tell Mrs. Bale and Lol they are out of jobs. Lionel and Jean go to the country to inform everyone of their decision to sell. Later Rocky calls and offers to buy the house from Lionel so everything can remain the same.
Judi Dench and Geoffrey Palmer sit down to reflect on the show at the occasion of its 20th anniversary
A behind the scene featurette on making the 9th and final season