The title character is businesswoman Elizabeth "Ebbie" Scrooge, played by Lucci. Ebbie has never appreciated Christmas, and has been rotten to the holidays. She doesn't give to the needy, doesn't care about her employees at Dobson's (the store she owns), and most of all, she works on Christmas. One night, the ghost of her partner, Jake Marley (counterpart to Dickens' Jacob Marley character, played here by Jeffrey DeMunn), haunts her. She is soon brought back to a deserted Dobson's, where the Ghost of Christmas Past (Jennifer Clement (actress) and Nicole Parker) show her the Christmases she has celebrated. They take her to a very significant Christmas when her sister Francine (Molly Parker) died after nearly miscarrying her niece due to Pre-eclampsia (Ebbie believes that Francine would have survived had she not left her alone to attend a party); it is also the Christmas she met her soon-to-be boyfriend Paul (Ron Lea). They show her many other Christmases, including another grim one when Paul leaves her when she chooses to care more about her job than about them as a couple, when she and Marley take over Dobson's, and finally, the previous year, when Jake Marley died.
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